A partnership in workplace and community safety: TTC employee screening

A partnership in workplace and community safety: TTC employee screening

At The West Egg Group (TWEG), we take pride in rising to the occasion to help our partners meet the evolving customer and industry demands. Over the past year and a half this has grown to encompass a novel approach to ensuring client, guest, and employee safety. 


New partnership announcement
In the spirit of services evolution, we are excited to announce a new partnership with the Toronto Transit Commission (TTC). After a thorough RFP process and review, The West Egg Group was selected to provide systematic COVID-19 screening for employees at 16 Toronto-area bus and streetcar yards. 


The TTC placed their trust in The West Egg Group due to the extensive human resources structure, culture, performance, and reliability we have demonstrated over 17+ years working with clients across diverse industries — each with unique requirements and goals. 


Facilitated by The West Egg Group Staffing, the program began on Canada Day, July 1, 2021. With most yards operating 24 hours a day, 7 days a week, TWEG team is on-site alongside TTC employees to ensure thorough, yet swift and systematic COVID-19 screening for all TTC employees arriving for work — not matter what time of day. To meet this demand, we employ 230 staff across all sites. 


TTC employee screening is designed to keep other TTC staff members and TTC riders safe as we continue to navigate the evolving COVID-19 pandemic. Ensuring that employees who report for work are free of symptoms and have not been in close contact with an infected person helps to stop the spread of the virus — something that is of great importance as businesses and transit begin to return to the new normal of operations. We are humbled and honoured to be a part of this pivotal approach to safer transit operations. 


Building upon our experience

Screening for COVID-19 is not a new initiative for The West Egg Group. Recently, we have begun to deliver Ambassador services at several shopping centres. This program satisfies the government mandate to reduce the spread

of COVID-19 by ensuring that those entering the spaces were free from symptoms and exposure. 

The West Egg Group Ambassadors are stationed at the doors to the shopping centres across the GTA and are tasked with asking each shopper a predetermined set of COVID screening questions. Based on their responses, the Ambassador will permit or deny their entry. 

You’ll find our Ambassadors at busy shopping centres across the Greater Toronto Area, including:


  • Sherway Gardens Mall
  • Square One Mall
  • Fairview Mall
  • Upper Canada Mall
  • Fairview Park Mall (Kitchener)
  • Yorkdale Shopping Centre 
  • Scarborough Town Centre 
  • Manulife building 
  • Hillcrest Shopping Centre

We at TWEG have had the pleasure of retaining many of the existing screening staff who have months of valuable experience at the locations above for our new initiative at the TTC locations.

In partnership, we are making the TTC workplace safe, and increasing rider safety through these diligent screening practices.

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